Every ACA sale needs the same household facts — names, ages, ZIP, income, prescriptions, the doctors they want to keep. Brokers already have those facts; they arrive in the first email. What they don't have is a system that keeps them: the facts get re-typed into a CRM, a quoting portal, and a spreadsheet, and by renewal time nobody trusts any of the three.
So we built one record. It is captured from the email, checked by the broker, and carried through the quote, the proposal, the policy, and the renewal. The broker's judgment stays where it belongs; the copying goes away.
We built it with a working brokerage, not for one in the abstract. Planning Resources Center in Palatine, Illinois ran real inquiries through it during Open Enrollment and told us, bluntly, what was wrong. That feedback loop is still how the product gets made.